A Leading Indian Training Services Company Increases it’s ROI by 12% with Analytics


The company was spending heavily to get new students enrolment and was not able to track ROI at call centre level or call centre agent level.

Netcore’s Strategy

  • Created a customised dashboard and identified key metrics to be measured
  • Defined the logic for creating each metric on the dashboard
  • Created data ETL and refresh procedures to ensure the data is seamlessly integrated with client’s data sources


The dashboard insights helped the company to increase ROI by 12%.

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